Who we are
Project Simple is a web design business based in Canberra, ACT. In this policy, “we”, “us” and “our” means Project Simple. We are committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We only collect information we need to respond to you and provide our services. This may include:
How we collect it
Most information comes directly from you, when you fill in our contact form, call or email us, or become a client. Some usage data is collected automatically through cookies and analytics tools when you visit our website.
How we use it
We use your information to:
Who we share it with
We never sell your personal information. We only share it with trusted providers who help us run our business, such as hosting, email and accounting services, and only as much as they need to do their job. We may also disclose information where required by law.
Some of these providers may store data outside Australia. Where that happens, we take reasonable steps to make sure your information is handled securely.
Cookies and analytics
Our website uses cookies and analytics tools, such as Google Analytics, to understand how visitors use the site. This information is aggregated and does not identify you personally. You can turn cookies off in your browser settings at any time.
Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access. When we no longer need it, we securely delete or de‑identify it.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Just get in touch and we’ll respond within a reasonable time.
Complaints
If you have a concern about how we’ve handled your information, please contact us first so we can put it right. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Call us on 02 6241 2321 or email contact@projectsimple.com.au and we’ll help.