Terms of Service

Last Updated: 2 June 2019

Before you engage our services, please read the below Terms of Service carefully. By using our services, you agree to abide by these terms.

Acceptance of Terms

By accessing or using the services provided by Project Simple, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Service Description

Project Simple offers website design and development services to individuals and businesses. Our services include but are not limited to website design, development, maintenance, and related services.

Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for the successful completion of the project. Any delays caused by incomplete or inaccurate information are not the responsibility of Project Simple.

All necessary content, including text, images, and any other relevant materials, must be provided by the client within 90 days of the project commencement date. Delays in content submission may impact the project timeline, and Project Simple cannot be held responsible for such delays.

Project Timelines and Milestones

Project timelines and milestones will be agreed upon at the beginning of each project. Project Simple will make every effort to meet these timelines, but delays may occur due to unforeseen circumstances. Project Simple is not responsible for any loss or damage resulting from project delays.

Payment

Payment terms will be outlined in the project proposal. A 50% start work deposit is required to initiate the design process and the final balance is due 14 days after the delivery of the first draft design. Failure to complete the payment within the specified timeframe may result in a delay in project completion.

Refunds

A 7-day cooling off period is provided, starting from the date of the initial payment. After the 7-day cooling off period, no refunds will be issued.

Intellectual Property

Project Simple retains the intellectual property rights to any design elements or code created during the project. Upon final payment, the client will receive a license to use the website. Unauthorised use or reproduction of Project Simple's work is prohibited.

Confidentiality

Project Simple will treat all client information as confidential and will not disclose it to third parties without the client's consent.

Limitation of Liability

Project Simple is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. The client agrees to indemnify and hold Project Simple harmless from any claims or losses.

Governing Law

These terms are governed by and construed in accordance with the laws of ACT. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Austrlian Capital Territory.

Changes to Terms

Project Simple reserves the right to update these terms at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the modified terms.

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions or concerns, please contact us.